Today we open Presta Support: an independent service for everyone who runs a PrestaShop store and needs technical help.
Most store owners know the feeling. The checkout suddenly shows an error, the store gets slower after every module, or an upgrade to a newer PrestaShop version keeps being postponed because nobody knows what will break. You do not need a whole agency for that. You need a developer who knows PrestaShop and tells you clearly what is going on.
What you can come to us for
- Bug fixing – 500 errors, white screens, a broken cart or checkout
- Speed optimization – faster pages and better Core Web Vitals
- Upgrades and migrations – from 1.6 or 1.7 to PrestaShop 8 or 9
- Modules and custom development – installation, conflicts and custom modules
- Security – cleaning hacked stores and closing the hole that was used
- Theme work – layout changes and template fixes without breaking updates
How it works
- You describe the problem. Your store URL, PrestaShop version and what you see.
- We diagnose first. A developer looks at the cause before anything is changed.
- You get a fixed quote. You know the price before we start.
- We fix and test it. Changes are tested on a copy of your store first, then deployed to your live store.
A customer portal for every case
Every request gets its own place in your account. There you follow the status, send extra information, add screenshots or log files and download your invoices. That keeps the whole history of your store together, instead of scattered over emails.
Available in seven languages
Presta Support is available in Dutch, English, German, French, Italian, Spanish and Polish, so you can describe your problem in the language you are most comfortable with.
Do you have a PrestaShop problem right now? Describe your issue and we will get back to you with a diagnosis and a quote.
